Pinnacle uses innovative employee tracking
tools such as the T-Traacs 2000 Automated Time
and Attendance Program. What are the benefits?
- Improves job cost and quality
control by having daily hours and variance-to-budget
reporting systems.
- Pays employees for actual
time worked achieving greater control and accuracy
over daily
timekeeping.
- Improves customer satisfaction with a computerized
early-warning system.
- Eliminates timesheets, manual
time clocks and time cards, which streamlines
reporting procedures.
- Verifies the source of the call by incorporating
Caller-ID features.
- Allows a quicker response to absenteeism.
- Allows customer satisfaction to be controlled
at the job site.
- Reduces turnover.
- Increases employee productivity
and morale. “People
do what you inspect not what
you expect”. Employees are more productive
and seem to be more comfortable
knowing that our corporate office is aware
of the time they spend at each location. This
coupled with items such as Caller-ID and attendance
records make it possible to offer
additional incentives.
- Has the capability to store
information in a historical database that allows
indefinite
retention of all timekeeping and Caller-ID
data for future inspection.
Pinnacle
is also utilizing innovative GPS Tracking
Tools
Benefits
- Improved
Customer Service: more accurate
prediction of arrival times, faster pickups
and deliveries (dispatch closest vehicle by
having real time information), reduce operator
tardiness (information
makes managing this a reality), Resolve Billing
Disputes (recorded
arrival and departure times)
- Efficient
Logistics Management: assist lost
drivers, eliminate
employee downtime, Dispatch at a glance (view
part or the entire fleet), knowledge will create
confidence and reduce stress and assures better
management decisions (route evaluation,
attract and retrain the best employees, efficient
scheduling)
- Profitability: serve
more customers in less time, save
on gas and slow fleet wear and tear, reduce
unnecessary overtime, minimize
unauthorized use of company vehicles, fewer
resources to do equal or more work
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