Our journey in the commercial cleaning business begins with the purchase of a ServiceMaster franchise in Camden County, New Jersey with a staff of ten employees. Our first year with the ServiceMaster franchise system, we were honored with the Eagle Award for largest dollar volume growth for a new franchise.
We continue our growth with emphases on customer service. Company reaches mile stone of seventy five employees.
Growth continues and we move our offices from a home based business to our new location with a total of 600 square feet.
Expansion is explosive! Two new markets were opened with the purchase of an existing ServiceMaster Franchise in Cumberland County, New Jersey, with 40 employees and $300,000.00 in revenue and opening a new franchise in the center city Philadelphia.
The company surpasses a million dollars in revenue and employs one hundred and twenty five employees. We move again to larger facilities to accommodate our growth.
Continuing our expansion we merge an independent cleaning contractor into our operation.
We achieved a ranking as one of the top ten franchises in North America in dollar volume out of more then 3,600 franchises in ServiceMaster.
We purchased another existing franchise in the Mercer County with eleven employees and $125,000.00 in revenue. Our staffing exceeds 200 employees.
Two years running we are ranked as one of the top ten franchises in dollar volume in North America.
Expansion is again realized with the purchase of another existing franchise in Burlington County, New Jersey.
Three years running we are ranked in the top ten franchises in North America.
Expansion and growth have taken a toll on the company resources and partnership. The challenges of dividing the company and reorganizing the structure of the company become top priority for management. In years to come this reorganization, with help from our associates and banking relationships, propels us to rethink our strategy and control growth.
We terminate our relationship with the franchise system and PINNACLE BUILDING SERVICES was born. This was a monumental step forward for our company. The name; “PINNACLE” was chosen to lead our independence and to achieve and be at the highest level of service to our customer and employees.
Joined (YEO) Young Entrepreneurs' Organization
Our new corporate strategy was in place with emphases on organic and targeted growth. Customer service and quality would be second to none.
We expanded our services in to carpet cleaning with a new company, Pinnacle Carpet & Upholstery, Inc.
Also our organic growth with three customers widens our geographic area in to Atlantic, Cape May Counties in New Jersey as well as the northern tip of Delaware.
To meet our customer requirements and to continue our growth we developed a Section 8a program to create Pinnacle Complete Maintenance. This company is a State of New Jersey Certified Women Business Enterprise (WBE).
We move in to our new 5,000 square foot offices to accommodate new support staff and growth.
Acquisition of Dyno-Foam Carpet Cleaning to future expands our carpet cleaning division.
Pinnacle is honored with an invitation, one of sixty companies, out of fourteen hundred companies world wide to be chosen to participate in a three year program called “Birthing of Giants”, presented by MIT and Inc. Magazine at MIT Endicott house, Dedham, Ma.
Participated in Catholic Charities program to help employ and support refugees from war torn countries of Kosovo and Bosnia
Our number of associates grows to over 400 plus.
Second year of Birthing of Giants classes are completed.
A Congressional Commendation honoring Pinnacle and UPS for its positive contribution to the South Jersey Region by providing employment opportunities and a standard of excellence in the work-force.
Invited to World Economic Summit in Chicago with some of nation’s top CEO’s talking about their company’s strategies and world events. One of twenty invited to have lunch with Jack Walsh and Michael Dell on corporate strategies.
Complete third year of Birthing of Giants.
Pinnacle is invited to 3M world headquarters in Minneapolis to participate in Six-Sigma and commercial cleaning industry classes.
Invited to Dell Computers with Thomas J. Meredith (former CFO 1992-2000) in Austin TX for lectures on performance measurements, virtual integration and Dell History. Visited and toured BTW, Dell’s factories that have won every award for productivity and innovation. Also question and answer section with two division president.
Euro Stone and Concrete Restoration is formed to employ new technology from Sweden to grind, hone and polish stone and concrete. The growth of the company is exceeding expectations.
Pinnacle joins the Marble Institute of America, and now employs over 500 associates.
New customers Sony Disc Manufacturing and NFL Films were added. We also entered into the healthcare industry adding to Pinnacle’s attractive portfolio of diversified customers.
Pinnacle moves to new headquarters in Runnemede, NJ. The new 10,000 square foot state of the art facility enables Pinnacle to meet the demands of future growth.
Pinnacle continues to flourish in Health Care Environmental Services and becomes a member of the ASHES Organization
Euro Stone & Concrete Restoration continue to grow Named is changed to Pinnacle Floor Care Systems
Pinnacle starts the new CERAMAGLAZE Division. Ceramic and Tile Restoration, Restoring your Grout to Like New.
Pinnacle continues to grow under Euro Stone & Concrete Restoration and becomes 3M certified as a stone protector installer.
Pinnacle moves to new headquarters in Blackwood, NJ.
CleanTelligent software is integrated into Pinnacle's inspection procedures. CleanTelligent allows Pinnacle to keep advancing in the area of quality control.